**Overview**

**Job Summary:** Responsible for all aspects of drafting and completing prior authorizations, entering of medication orders and customer service for patients, and working as liaison with pharmacy team and provider offices.

**Responsibilities**

+ Educate prospective pharmacy patients on how the specialty pharmacy serves patients and improves their overall care
+ Resolve insurance related issues, complete benefit investigations, including prior authorizations (PAs) as an agent of the provider
+ Review the patients need for financial assistance and secure financial assistance when needed and available
+ Document patient information within the hospital EMR, QS1, Therigy and all proprietary tools as required
+ Secure prescription renewals
+ Communicate directly with patients to assist them in the awareness of their medications
+ Identify medications requiring special storage and/or handling such as hazardous medications and/or refrig...