Elevate your career as a Specialized IT Consultant in our healthcare systems, working onsite in Toronto. This role focuses on delivering expert support for critical HRIS applications, impacting 31,000 healthcare employees.

As a key player on our team, you'll provide Tier 2 expertise while handling applications like Quadrant Workforce and Manage Materials with Logibec MMS. You will triage service requests, support database interactions, and identify defects, all while adhering to established processes. Your communication skills will be essential for effective collaboration among technical and user teams.

Key Responsibilities:
• Offer daily Tier 2 client support through the Footprint system
• Manage urgent and scheduled support activities
• Collaborate with DBAs, Admins, and Security Specialists
• Conduct root cause analysis for application defects
• Identify opportunities for service management improvements

Requirement...