Description du poste

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
Position Overview:
The Frontline Customer Engagement Specialist’s primary responsibility is to provide consultative customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for creating an effortless customer experience for a variety of external and internal customers flowing through multiple communication platforms. The Frontline Customer Engagement specialist takes ownership of customer issues, leveraging resources available while also recognizing the need to escalate to solve the customer’s contact efficiently....