**Role Purpose**

Supervise the governance, development and delivery of the Technology Management Service to ensure services are planned, delivered and operated effectively. Support consistent execution of service priorities, performance and commercial processes.

**Key Individual Accountabilities**

1. Contribute to the development and validation of monthly, quarterly, and annual service hotel forecasts by preparing inputs, tracking variances, and supporting alignment to agreed financial plans and revenue targets.
2. Support in-market Business Unit enablement cadence activities, including maintaining the service signings pipeline, tracking opportunities, and coordinating stakeholder engagement to ensure accurate visibility and timely follow-up.
3. Support the identification, documentation, and prioritization of service enhancements and capability development initiatives, providing analysis and recommendations to strengthen the Technology Management Servic...