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Job Description:
• Provide SAP Basis support and perform system maintenance, including system health checks, daily monitoring of system performance & tuning, system installation, upgrades, patching, SAP Note check & implementation, assess security-related updates and the perform relevant patching, client copies/system refreshes, transport management, and user administration.
• Provide Basis support in internal projects and work alongside other project team members which includes SAP functional and development teams.
• Handle incident tickets and change requests, including handling security and authorization, job administration, connection issues, and troubleshooting Basis-related issues.
• Understanding user pain points and requirements, provide and implement solutions to address them.
• Ensuring high system availability and optimal performance
• Conduct continuous system opt...