What is the opportunity?

In this role, you will perform daily oversight activities for complex exception based processes to validate department and systems processes are executing as designed and accelerate issues as appropriate for the Client Reporting & Vendor Relationships team under Production Services. In addition, you will provide analysis, processing, and customer service support for manual, exception-based complex and/or highly specialized Operation’s processes.

Responsibilities

• Prepare and review month‑end activities for statement production. Perform statement testing to confirm data integrity prior to distribution.
• Create and validate multiple reports to ensure accuracy, consistency, and reliability of client data. Collaborate with multiple departments within operations to improve efficiencies, processes, and reporting functions.
• Oversee the process of specific mailings and insert creation, en...