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Specialist - IT Product Support

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MX003 Marsh & McLennan Servicios, S.A. De C.V.
📍 Ciudad de México, Mexico
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Location Ciudad de México
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Posted June 12, 2026
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Commute Local Area
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Job Description

Description:

Specialist - IT Product Support

We are seeking a Specialist - IT Product Support to join our team at Marsh. This role will be based in Mexico City. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

  • Assist Project Managers and Technical Leads in the planning, implementation and ongoing support of Legal and Privacy related applications
  • Identify and document business and technical requirements; ensure that resulting implementation plans match expectations
  • Partner with stakeholders to develop test scripts and define success criteria for user acceptance testing
  • Create and maintain product related documentation and standards; assist in the onboarding of new applications
  • Conduct research to identify new or existing tools to satisfy stakeholder needs/requirements
  • Monitor and manage support tickets that are logged ...

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    📍 Location Details

    🌆
    City
    Ciudad de México
    🗺️
    Country
    Mexico
    🚗
    Commute
    Local Area

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