Job Summary

Bell Canada is the Canadian leader in contact centre solutions. We are a dynamic team that provides support, monitoring and management of contact centre solutions for our business customers. Our Network team strives to deliver best in class customer solution’s stability and quality of service. This Specialist Application opportunity is for a highly motivated, creative, and disciplined person. The role will require close collaboration with contact center solution architects, network architects, product owners, scrum masters, and developers. The Specialist Application will primarily provide our business customers with application and infrastructure support, maintenance and 24/7 on‑call service monitoring.

Key Responsibilities

• Motivated to find and implement innovative solutions that improve service for our customers
• Troubleshoot and resolve technical problems for our customer solutions
• Proactively prevent downtime of...