Responsible for supporting the development and implementation of customer relationship strategies that enhance customer satisfaction and loyalty across Brazil and the PUB region (Paraguay, Uruguay, and Bolivia). Your role will focus on assisting Business Units (BUs) in executing customer engagement initiatives, optimizing communication channels, and managing lead generation processes.
**Responsibilities**:
- ** Support Customer Engagement Initiatives**: Assist BUs in developing and executing strategies to enhance customer engagement and satisfaction through various communication channels and marketing campaigns.
- ** Campaign Management**: Collaborate with marketing teams to plan, execute, and monitor customer-focused campaigns, ensuring alignment with overall business objectives.
- ** Lead Funnel Management**: Assist in managing the lead funnel by tracking customer interactions and ensuring timely follow-up on leads generated through campaigns and other initiatives.
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