Mercier Consultancy MD is pleased to offer an excellent opportunity for a Spanish Speaking Player Support Specialist to join a dynamic team in Sofia, Bulgaria, with paid relocation support. This role is ideal for passionate gamers with a talent for customer service who wish to provide exceptional support to Spanish-speaking players. You will be the first point of contact for players, addressing their inquiries and ensuring an outstanding gaming experience.
Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.
Key Responsibilities
Provide high-quality player support in Spanish through email communication
Assist players with game-related inquiries, technical issues, and account management
Resolve player concerns promptly to maintain player satisfaction and loyalty
Accurately document player interactions and feedback to help improve support processes
Collaborate with internal teams...