Mercier Consultancy MD is excited to offer a fantastic opportunity for a Spanish Speaking iRobot Support Specialist based in Sofia, Bulgaria, with fully paid relocation! Join a leading technology company specializing in innovative robotic solutions and provide expert support to Spanish‑speaking customers. This role involves assisting users with inquiries, troubleshooting, and delivering exceptional service for iRobot products.

Your Role

As a Spanish Speaking iRobot Support Specialist, you will be the primary point of contact for Spanish‑speaking customers, offering knowledgeable support via various communication channels. Your expertise will help customers maximize their experience with iRobot's advanced robotic devices.

Key Responsibilities

• Respond to customer inquiries in Spanish regarding iRobot products, via phone, chat, and email
• Troubleshoot technical issues and provide clear, step‑by‑step solutions
• Maintain comp...