Mercier Consultancy is thrilled to offer an exciting opportunity for a Spanish-Speaking Customer Support Representative for our esteemed client, Imperial! This role is a unique work-from-home position located in Greece, where you will assist Spanish-speaking customers with their queries and provide exceptional service from the comfort of your home.

If you are passionate about customer service, eager to assist clients, and interested in working in a dynamic environment, we want to hear from you!

Responsibilities

• Provide customer support in Spanish via phone, email, and chat
• Assist customers with inquiries related to the company's products and services
• Document customer interactions and solutions in our support management system
• Work collaboratively with internal teams to resolve client issues effectively
• Gather and relay customer feedback to help improve service quality
• Stay informed about company updates, product...