Mercier Consultancy is thrilled to offer a position for a Spanish-Speaking Customer Support Representative for Disney +, with the opportunity to work from home in Greece! In this exciting role, you will assist Spanish-speaking subscribers with their inquiries regarding Disney + services, ensuring they have a seamless and enjoyable streaming experience.

If you are passionate about entertainment and customer service and are looking for a remote position that allows you to work from the comfort of your home, this opportunity is for you!

Responsibilities

• Provide exceptional customer service in Spanish via email, phone, and chat
• Assist clients with questions regarding subscriptions, content availability, and technical issues
• Document customer interactions and solutions accurately in the CRM system
• Collaborate with internal teams to resolve more complex customer issues
• Educate customers about new features, titles, and promotion...