Mercier Consultancy is excited to announce an opening for a Spanish-Speaking Customer Support Representative in our Automotive Insurance & Claims Department! In this key role, you will be the first point of contact for our Spanish-speaking clients, providing essential support and guidance as they navigate their automotive insurance needs and claims processes. Your language skills and customer service expertise will play a vital role in ensuring a smooth experience for our customers.

This position is perfect for individuals who are passionate about customer service and have an interest in the insurance industry. If you thrive in a fast-paced environment and enjoy assisting others, we encourage you to apply!

Responsibilities

• Respond to inquiries from customers in Spanish via phone, email, and chat
• Assist clients with questions related to automotive insurance policies and claims
• Document customer interactions and resolutions accurately in...