Mercier Consultancy MD is looking for dedicated Spanish‑Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide exceptional customer service and technical assistance to Spanish‑speaking clients, ensuring their needs are met promptly and effectively.
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Key Responsibilities
Respond promptly and professionally to customer inquiries from Spanish‑speaking customers via phone, email, and chat
Assist customers with product information, technical support, troubleshooting, and after‑sales service
Maintain accurate records of all customer interactions and follow‑up actions in CRM systems
Collaborate with internal teams to resolve customer issues and improve service delivery
Stay updated on product developments, company policies, and industry trends to provide accurate information
Prov...