Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough.

We are seeking Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position.

Hours: 37.5 hours per week, between 7am – 7pm (must be flexible with shift rotation and occasional weekends)

Pay: £14.22/hour

What’s on offer:

Competitive pay
Overtime available (time and a half)
Full training provided
Weekly pay
Opportunity to progress within a growing IT team
Temp of the Month vouchers!
Duties include:

Providing first-line IT support to external clients, resolving queries efficiently and professionally
Logging, tracking, and updating support tickets accurately in the system
Troubleshooting hardware, software, and network issues, escalating where necessary
Guiding clients through step-b...