Position

Spanish-speaking Customer Care & Technical Support Specialist for a world-renowned premium technology brand, based in Greece (Athens or Thessaloniki).

Responsibilities

• Handle inbound calls from Spanish-speaking retail customers.
• Assist with product inquiries, sales support, aftersales service, delivery-related questions, and basic technical troubleshooting.
• Support customers with orders, warranties, repairs, and replacements, providing a premium customer experience.
• Use multiple browser-based tools and a virtual desktop system; full product training is provided; complex cases are escalated as necessary.

Qualifications

• Spanish language proficiency C1 or higher.
• Good English language skills.
• Previous customer service experience (required).
• Comfortable using multiple applications and browser tabs.
• Affinity for technology and technical produ...