We are seeking a dedicated and experienced Spa & Wellness Assistant Manager to join our luxurious spa facility at SO Uptown Dubai United Arab Emirates. As a key member of our management team you will play a crucial role in ensuring exceptional guest experiences and overseeing daily operations.

Responsibilities

• Overseeing daily operations and maintaining high standards of service
• Manage and motivate a team of spa therapists and support staff
• Develop and implement strategies to enhance guest satisfaction and increase revenue
• Monitor and maintain inventory of spa products and supplies
• Create and manage staff schedules to ensure optimal coverage and efficiency
• Assist in developing and implementing marketing and promotional strategies
• Ensure compliance with health and safety regulations and industry best practices
• Handle guest inquiries, feedback and complaints professionally and efficiently ...