Trump Turnberry is ready to receive applications from exceptional, talented individuals eager to join our legendary team.

Position Purpose

Spa Receptionists are responsible for maximising the revenue of the spa through effective scheduling, yield management and sales. As an Associate for the spa this role ensures outstanding five-star guest relations, delivering brand standards at Spa Reception. Responsible for the guest’s arrival experience and maintain high standards of guest expectations throughout their stay.

Essential Functions

• Maintain a treatment and retail knowledge with the ability to accurately describe benefits and prices.
• Upsell current spa promotions/packages whilst ensuring uptake is recorded accurately.
• Encourage clients to return by recommending an ongoing treatment programme, inviting guests to rebook.
• Maintain the highest standard of guest service by following Luxury Collection standards and...