ABOUT THE FUNCTION

This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless service experience. Ensure that each guest becomes a happy fan of our hotels, by delighting them from welcome until farewell. To delight guests with the complete range of Spa treatments always delivered to the highest possible standards.

WHAT YOU WILL NEED TO SUCCEED

+ Genuine service personality, with high EQ.
+ Therapists to have recognized qualification in Spa Therapy.
+ Minimum 2 years of similar experience in a 5-star hospitality industry.
+ A strong command of both written and spoken English is required; additional language is an asset.
+ Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.

PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST

+ Ensure all operational tasks ...