Job Title: SOP Writer
Department: Operations
Reporting to: Operations Team Leader
Location: Remote
Contract type: Permanent
Hours: 40 hours per week, Monday to Friday (8:30am – 5:00pm)
Salary: £38,000

About the Role

This role is responsible for producing, reviewing, and maintaining SOPs within a leading housing provider, ensuring all documentation meets internal, external, and contractual compliance requirements. Working closely with the Contract Compliance Manager, the role supports the delivery of fully compliant SOPs and related documentation for internal and external stakeholders, while assisting with wider documentation activities and collaborating with regional teams to ensure consistency, compliance, and operational excellence.

Key Responsibilities

* Communicate effectively with internal stakeholders to accurately map policies, processes, procedures, and workflows.

* Produce, review, and maintain SOPs and associated docume...