Technical Implementation & Internal System Support

• Execute baseline system configurations, deployments, and updates in accordance with internal SOPs and IT security policies.
• Support deployment and configuration of internal applications, platforms, and infrastructure systems.
• Perform Level 1 incident response including diagnostics, log analysis, issue triaging, and escalation when required.
• Conduct daily monitoring, system health checks, and preventive maintenance to ensure system availability.
• Perform patch management and system updates for servers, endpoints, and internal platforms.
• Support operational IT tasks including service monitoring, system maintenance, and operational checklists.

Hardware & IT Asset Management

• Support provisioning, configuration, and maintenance of company IT hardware including laptops, workstations, networking devices, and peripheral equipment.
• M...