Overview

Loop is an ecommerce software company serving over 5,000 brands on Shopify. For our brands, we power critical parts of the shopping experience – tracking, returns, editing, and logistics – ensuring customers have confidence that packages will arrive on time, fit as expected, and be refunded or exchanged if needed. We pioneered the returns category and are expanding our product suite to support new areas of innovation: tracking, warranties, shipping protection, fraud prevention, fit analysis, and more.

As a Solutions Engineer based in the UK, you will work closely with prospective and existing merchants across EMEA and APAC to explain the technologies, systems, and processes that power Loop, and to understand each merchant’s needs, pain points, and technical capabilities. You will partner with our Sales, Onboarding, and Merchant Success teams to ensure that new merchants are able to launch quickly and smoothly with Loop, across a wide spread of c...