About the Role

Grade Level (for internal use): 09

Our Solutions Architect team is instrumental in driving client success and retention by ensuring optimal utilization of our Channels Data Delivery Solutions, including Xpressfeed, API, and Cloud Services, across the ASEAN region. The team acts as the primary contact for end‑users, proactively addressing complex client business challenges and translating them into tangible value through our product offerings. We pride ourselves on collaborative problem‑solving, fostering strong client relationships, and continually enhancing the client experience.

Responsibilities and Impact

• Act as a product specialist for S&P Global Market Intelligence's (GMI) datafeed solutions, assisting sales and ensuring clients effectively understand, ingest, and utilize our data.
• Deploy and configure feed solutions at client sites, collaborating with internal and client technical support to ensure seamless in...