Technical Support & Troubleshooting

• Respond to client concerns, technical issues, and service requests related to installed solar systems.
• Conduct system diagnostics, troubleshooting, and root cause analysis for system abnormalities or failures.
• Coordinate repair, replacement, and corrective actions for defective components such as solar panels, inverters, batteries, breakers, and monitoring devices.
• Provide remote and on-site technical assistance when necessary.

System Monitoring & Performance Checking

• Monitor solar system performance using monitoring platforms and software.
• Analyze generation data and identify underperformance issues.
• Prepare system performance reports and recommendations for corrective action
• Ensure optimal operation and efficiency of installed solar systems.

Preventive Maintenance

• Schedule and conduct preventive maintenan...