Position Description
Launch your career with Reynolds and Reynolds!Are you a problem solver who enjoys helping others? Join our Technical Support Center as a Software Support Consultant and work with a great team, excellent benefits, and real opportunities for growth.What youu2019ll do:- Help customers resolve software questions and issues by phone, email, or chat- Guide users through features and best practices for our software solutions- Document solutions and contribute to making our support resources even better- Work with teammates to continuously improve our customer experienceWho weu2019re looking for:- Great communication skills (written and verbal)- Analytical and enjoy troubleshooting- Detail-oriented and organized- Customer-focused, with a positive attitude- Willing to learn new systems and processes (full training provided)Education:Degree in Information Technology, Information Systems, Computer Information Systems, Technical Communication, or Business Administration (w...