Mô tả công việc: Duties and responsibilities:
Recognize, gather and document detailed the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.
Ensuring solutions meet client business needs and requirements.
Serving as a liaison between stakeholders and users.
Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
Takes orders over the phone and in person.
Negotiate price for the sale.
Provide technical support after merchandise is purchased.
Construct sales pitches and presentations.
Negotiate a commercial agreement.
Help customers maximize the use of software features.
Advise on appropriate user training.
Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.
Maintain awareness and keep abreast of ...