**Position Description & Qualifications**
**Serco North America** is seeking an **Entry-Level ServiceNow Developer** to support the development, configuration, and enhancement of ServiceNow applications across mission-critical systems. This role is well-suited for a recent college graduate with a strong technical foundation and a desire to grow within enterprise platforms and IT Service Management (ITSM).
This position offers structured on-the-job training and mentorship, providing the opportunity to build hands-on experience with the ServiceNow platform while supporting the delivery of reliable, high-quality IT services.
**In this role, you will:**
+ Assist in the development and configuration of applications on the ServiceNow platform usingApp Engine Studio
+ Support implementation and customization of ITSM modules, including Incident, Change, and Request Management
+ Develop and maintain ServiceNow components such as:
+ Forms and fields
+ Business rules