Software Customer Support Representative
This job is in your area. Enjoy a short commute and work close to home.
Job Description
About us
Maron Systems is a specialist software company providing oil accounting and shipping management solutions for the refining, shipping, and terminal sectors. Founded in 2003 and headquartered in South Wales, UK, Maron supports customers worldwide, from multinational enterprises to regional operators. The company operates as part of the Constellation Software group, offering long‑term stability and access to a global network of technology businesses.
https://www.maronsystems.co.uk/
About the role
Provide 1st line diagnostic/troubleshooting support for multiple SaaS products.
Resolve certain technical inquiries; use technical and product expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction.