The Social Media Officer is responsible for managing the day-to-day operations of CloudEats’ social media presence across all brands and platforms. The role ensures that social media channels consistently publish engaging content, maintain active community engagement, and support overall brand growth. In addition, the Social Media Officer will support organic PR efforts through KOL seeding and influencer coordination, helping expand brand reach and credibility through relevant content creators. The role also oversees social content production workflows, coordinates with cross-functional teams to address customer concerns, and works with the media agency to support paid amplification of priority content.

Main Duties

Social Media Management & Content Publishing

• Manage the day-to-day operations of all brand social media accounts across platforms such as Meta (Facebook & Instagram), TikTok, and other emerging channels.