**Social Media Manager**

**The Role**

Many B2B brands see social media as a place to announce features, share links and fill a content calendar.

At ServiceChannel, we know that social media is much more than this, and that the role of a Social Media Manager is a strategic cornerstone of a winning go-to-market strategy.

Social media is where we connect with our community. It’s where our audience gathers information, learns who understands them, and makes decisions. Credibility must be earned in real-time, and attention is hard to come by, so success means delivering resonance that sparks engagement.

We are looking for a Social Media Manager to own ServiceChannel’s voice and strategy across social channels. This person will build platform-native content and strategies, identify meaningful cultural moments to participate in, invite our community in to engage, and lift the voices of our internal experts that know our customers in and out.
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