Job Description
A client of Insight Global is looking for a Social Media Channel Operations Manager to join their team
• Ensure the operations of the regional social media channels run smoothly, e.g. ensure everything happens on time, no mistakes are made, check if everything is done in line with processes (e.g. approvals, Sprinklr tagging, responding to relevant comments within SLA, etc.). Flag if any issues are detected and collaborate with the relevant teams to resolve them.
• Receive & review proposals from markets for publications about local activities. If relevant collaborate with social media manager and market team to include in the content calendar
• Coordinate with the other regions and global team in case of coordinated publications
• Coordinate approvals for social media posts and other proposals with the relevant internal stakeholders
• Be the contact for the social media managers managing the channels & ensure they share learnings between each other, st...