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Social Media Blended Process Gurgaon: Upto

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KVC Consultants Ltd
πŸ“ Gurugram, India
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Location Gurugram
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Posted June 03, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

:
  • Monitor, connect, converse, engage, and resolve customer queries/complaints received on social channels.
  • To understand and adhere to social media etiquette and response times.
  • To monitor and report on feedback and online reviews.
  • Manage and coordinate escalated issues with appropriate stakeholders

  • Eligibility:


  • 2+ years customer service experience, with at least 2 years handling Social Media customer service/ORM

  • Educational Qualification:

    Any Graduate

    Excellent verbal and written communication skills

    Should have experience with social media.


    Compensation : upto 7LPA


    Shift: 24*7


    Work Days: 5 days working with 2 days rotational offs


    Job location: Gurgaon


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    πŸ“ Location Details

    πŸŒ†
    City
    Gurugram
    πŸ—ΊοΈ
    Country
    India
    πŸš—
    Commute
    Local Area

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