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Job Description
Posted on 27/11/2025
Mission
About Us : Decathlon Sports India is seeking an Online Reputation Manager to join our customer experience team. In this role, you will be responsible for managing and enhancing the company's online reputation and brand image. You will monitor online conversations, engage with customers, respond to reviews, and implement strategies to maintain a positive online presence.
Mission: Our mission is to strengthen Decathlon Sports India’s understanding of customer perception, market dynamics, and brand performance. Through a unified approach combining social brand health & Social insights the program ensures data-driven decisions to enhance customer experience on social Media, safeguard brand reputation.
Objective:
Online Monitoring: Tracking online mentions, conversations, and activities about a brand, product, or industry in real time. It helps identify trends, customer sentiments, and emerg...