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SOC Quality Assurance Analyst
Expert In Recruitment Solutions
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Melbourne, Florida, United States
Location
Melbourne, Florida
Posted
May 16, 2026
Commute
Local Area
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Job Description
Job Description:
Notes:
Responsibilities
Notes:
- This is going to be a specialized L2 role that will be working in our Quality Assurance (QA) function
- Role will be primarily focused on SOC KPIs/metrics/reporting than active incident work.
- Assisting in QA/QC duties across all SOC shifts to ensure timely reporting and tracking of all SOC issues for management review. This additional support in QA will ensure greater capacity in review and scope of coaching efforts.
Responsibilities
- Part of the global IT security team working closely with the US SOCs teams.
- Performs a combination of duties in accordance with departmental guidelines.
- Queue admin (execution, oversight, and delegation).
- Case review and quality assurance.
- Metrics review and reporting.
- Assist in case work as needed.
- Management u...