SO_IT Infrastructure Support Engineer–Storage and Server_TM_2026
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Job Description
Roles & Responsibilities :
Server Management (Windows/Linux)
Support resolution of server-related incidents (Windows/Linux) by following defined procedures and meeting SLA requirements
Assist with routine server monitoring, basic maintenance, and initial troubleshooting of server environments
Coordinate with internal teams and vendors under guidance for hardware or software-related support
Participate in knowledge-sharing sessions within the team and learn server management best practices
Maintain basic documentation of server incidents, actions taken, and vendor communications
Storage Management (SAN/NAS)
· Basic hardware troubleshooting skills, with exposure to SAN cabling and storage hardware issues under guidance
· ...