Summary:

Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track.

This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme.

You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands.

Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary.

We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them.

As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved.

M...