Purpose Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.
May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
Responsibilities Performs diagnostics and repairs on John Deere equipment and technologyMentors Service Technician Trainees and Service TechniciansConducts or supports customer clinicsAccountable for billable time and assigned work ordersResponsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of informationMay participate in Service EDUCATE Training programs required for the development of skills and knowledgeOperates and maintains vehicles, tools and equipment required to perform job responsibilitiesMaintains a clean work area and performs work in a neat and orderly fashionFollows all safety rules and regulations in performing work assignmentsMaintains ...