Mercier Consultancy is excited to offer an opportunity for a Slovenian-Speaking Customer Support Representative in our Mobile Banking Services Department! In this important role, you will be the primary point of contact for our Slovenian-speaking clients, assisting them with their inquiries regarding our mobile banking platform. Your expertise and fluency in Slovenian will be crucial in delivering exceptional support as you guide clients through their banking experiences.

If you have a passion for technology, finance, and customer service, this position is perfect for you. Join our team and contribute to enhancing customer satisfaction in the mobile banking sector!

Responsibilities

• Provide support to customers in Slovenian via phone, email, and chat
• Assist clients with questions related to transactions, account management, and app functionality
• Accurately document all customer interactions and solutions in our CRM system
• Collabora...