Mercier Consultancy is thrilled to announce an opening for a Slovak-Speaking Remote Assistance agent for our prestigious client, Mercendes. This role offers the flexibility to work from home in Greece, allowing you to support our Slovak-speaking clients effectively from the comfort of your own space.

As a key player in our customer support team, you will assist customers with inquiries, provide product information, and troubleshoot any issues they may encounter. Your proficiency in Slovak will be pivotal in ensuring our clients receive the highest level of service possible. If you are passionate about customer support and have a keen eye for detail, we would love to hear from you!

Responsibilities

• Provide remote assistance to customers in Slovak via phone, email, and chat
• Guide clients through product inquiries and troubleshoot issues as they arise
• Document all interactions accurately in our CRM system
• Collaborate with internal te...