Guest Service Ambassador (Embajador del serviciode atención al huésped)

Description:

Serves Guests in an efficient and courteous manner, greets
Guests with a smile, and Team Member must have a very outgoing and
positive demeanor and be passionate about Guest Service. Position
entails hosting a designated slot section by providing Guest Service,
maintaining the cleanliness of the section as well as ensuring all
machines are operational and ready for play. Team Member is expected to
cultivate new Guest relationships and to maintain existing Guest
relationships by providing friendly and efficient service to all Guests.
Provide service to Guests involving providing change, pay jackpots,
redeem EZ-Pay tickets, and minor machine repair. Use Guest Locator as a
tool to attend to Guests needs. Be knowledgeable of company and property
promotions. Must have knowledge of the gaming floor, location of slot
machines, restaurants, amen...