Job Description

Job ID: 345491

Date posted: 11/06/2026

Do you get excited when you see data patterns that unlock better customer experiences? Are you someone who loves the challenge of optimising digital touchpoints to drive conversion while making IKEA more accessible for the many?

About this work area

The Omni Area is IKEA’s strategic retail function responsible for delivering seamless, integrated shopping experiences across all customer touchpoints whether that is physical stores, e-commerce, pick-up points, and delivery services. This function bridges online and offline operations, ensuring customers can browse, purchase, and collect products through whichever channel suits them best. The Omni Area's core objective is to make IKEA more accessible, convenient, and affordable to customers across Australia and New Zealand, leveraging data-driven insights to optimise channe...