Description
This is a combination of level 1 and level 2 Helpdesk/Tech Support. Top tickets will be pw reset, permission, printers/network devices, and hardware/software service. Daily breakdown will be 90% tickets and 10% project work.
Skills
Desktop, Support, Windows 10, Troubleshooting, Hardware, Customer service, Technical support, Active directory, Help desk, Service desk, Windows, ccna, Help desk support, Office 365, Servicenow, Pc support, It support, Phone support, User support
Top Skills Details
Desktop,Support,Windows 10,Troubleshooting,Hardware,Customer service,Technical support,Active directory,Help desk,Service desk,Windows,ccna
Additional Skills & Qualifications
- Must be able to communicate with leadership. Looking for someone with a good personality who is confident with their work.
- Looking for someone willing to learn and improve throughout this role.
- Participate in training sessions and stay updated on new technologies and procedures.