About the opportunity We are hiring on behalf of a well-established global IT consulting and implementation firm with offices across North America, Europe, and India (HITEC City, Hyderabad). The organisation delivers technology solutions across Cloud, DevOps, SAP, and AI for enterprise clients globally and has a strong people-first, learning-oriented culture. Role overview We are looking for a Site Reliability Engineer with a strong Observability specialisation to drive service reliability, reduce operational toil, and build best-in-class monitoring and alerting infrastructure. The ideal candidate brings deep Grafana expertise and will take ownership of SLO/SLA definition, distributed system visibility, and driving the shift from reactive to proactive operations. Key responsibilities Define, track, and report on Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets across platform services Build, maintain, and optimise observability infrastructure using ...