Job Description

Purpose of the role: Apply software engineering techniques, automation, and best practices in incident response to ensure reliability, availability, and scalability of systems, platforms, and technology.

• Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.
• Resolution, analysis, and response to system outages and disruptions, implementing measures to prevent similar incidents from recurring.
• Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience.
• Monitoring and optimisation of system performance and resource usage, identifying and addressing bottlenecks, and implementing best practices for performance tuning.
• Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software develo...