Job Title: SIAM IT Operations Service Management (ITSM) Specialist

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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We are seeking an experienced, highly motivated, and versatile IT Operations Service Management (ITSM) Specialist to join our Service Integration and Management (SIAM) Operations team. In this strategic role, you will provide critical oversight, integration, and advisory execution across four core ITIL functional areas: Change, Configuration (CM), Event, and Incident Management on a US government contract. As a SIAM ITSM Specialist, you will actively engage as a process consultant across a diverse ecosystem of stakeholders and multiple service providers/Managed Service Providers (MSPs). You will apply process improvement and reengineering approaches ...