Overview

Are you a seasoned insurance leader ready to drive results in a dynamic claims environment? Our client is seeking an experienced Short-Term Claims Manager to lead and manage the full claims operations across all short-term insurance lines, including Building, Contents, and Portable Possessions.

This strategic role is central to delivering excellent customer outcomes, enhancing operational efficiency, and cultivating a high-performing claims team. We’re looking for a driven individual with a strong background in short-term claims and a passion for innovation, compliance, and leadership.

Key Responsibilities Oversee and manage all aspects of the claims process – from first notification of loss (FNOL) through to final resolution. Ensure service levels, key performance indicators, and regulatory requirements (including FAIS and TCF) are consistently met. Optimize and streamline operational workflows and systems for efficiency and effectiveness. Use data-driven in...