Position Summary

The Shift Manager is responsible for providing leadership to crew and other managers during a shift to ensure exceptional Quality, Service, Cleanliness (QSC) to our guests. Shift Managers plan for each shift, monitor performance during the shift, take action to ensure the team is meeting McDonald’s standards, monitor safety, security and profitability, and communicate with the next Shift Manager to help prepare them to run a great shift, too. Shift Managers are also responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

What You’ll Do

Lead the Team

+ Keep your team motivated and on track

+ Make sure everyone’s in uniform and ready to work

+ Set the tone for great guest service

+ Assign breaks and manage labor efficiently

+ Help train new crew members and support ongoing development

Run the Shift

+ Keep things moving in the ...