Role:
Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.

Responsibilities and Accountabilities:

Ensuring Consistent Customer Satisfaction

• Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.

• Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).

• Ensure that all employees present a neat clean appearance and wear company uniform.

• Personally demonstrate the Customer needs are the highest priority.

• Ensure food safety, quality and accuracy of orders.

• Resolve customer complaints quickly while maintaining positive customer relations.

• Greets customer...