POSITION SUMMARY

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

ESSENTIAL FUNCTIONS

May perform any or all of the following duties:

▪ Consistently provides a quality product and customer service experience that delivers total customer satisfaction

▪ Strives to improve the skills and performance of all Crew Persons

▪ Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities

▪ Complies with all Company policies and procedures regarding business and personnel practice...